Privacy Policy

At Kallisto Miorah, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our website.

Please review this policy periodically, as we may update it from time to time.

1. Information We Collect

To provide a seamless shopping experience, we may collect the following types of information when you interact with our website.

Personal Information

This includes information you voluntarily provide to us, such as:

Name
Email address
Phone number
Shipping and billing address
Date of birth (if provided)
Account login credentials
Order history and purchase preferences

This information is typically collected when you:

Create an account
Place an order
Subscribe to newsletters
Contact customer support
Participate in surveys, campaigns, or promotions

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

IP address
Device type
Browser type and version
Pages visited on our website
Time and date of visit
Referring website URLs

This information helps us understand user behaviour and improve our services.

2. Payment Information

Kallisto Miorah does not store your credit card, debit card, or banking details.

All payments are securely processed through trusted third-party payment gateways, which handle your payment information in accordance with their own privacy policies.

3. How We Use Your Information

The information we collect may be used for the following purposes:

Processing and delivering your orders
Managing your account and purchase history
Providing customer support
Sending order confirmations and updates
Improving our website, services, and product offerings
Personalizing your shopping experience
Conducting analytics and research on user behaviour
Preventing fraud or unauthorized transactions
Informing you about promotions, new collections, or brand updates

You may opt out of marketing communications at any time.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

Understand how visitors interact with the website
Remember your preferences
Improve website performance
Deliver relevant marketing and product recommendations

You can choose to disable cookies through your browser settings, though some website features may not function properly.

5. Marketing Communications

If you choose to share your contact details with us, you may receive:

Email newsletters
Promotional offers
Product updates
Event or collection announcements

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Sharing of Information

Kallisto Miorah does not sell or rent your personal information to third parties.

However, we may share your information with trusted partners and service providers who help us operate our business, including:

Payment processing partners
Shipping and logistics companies
Website hosting and technology providers
Marketing and analytics partners
Customer service providers

These partners are only given access to the information necessary to perform their services.

We may also disclose information if required by law or to protect the rights, safety, or property of our customers and business.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

Our website uses secure technologies such as SSL encryption to protect sensitive data during transmission.

However, while we strive to protect your information, no online system can guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill the purposes described in this policy
Comply with legal obligations
Resolve disputes
Enforce our agreements

Once the information is no longer required, it will be securely deleted or anonymized.

9. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or updates to inaccurate data
Request deletion of your personal data
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If we discover that a minor has provided personal data, we will delete such information immediately.

11. Third-Party Links

Our website may contain links to third-party websites or services.

Kallisto Miorah is not responsible for the privacy practices or content of these external websites, and we encourage users to review their privacy policies.

12. Changes to This Policy

Kallisto Miorah reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page, and continued use of our website after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Kallisto Miorah

Email: hello@kallistomiorah.com

Customer Support: support@kallistomiorah.com

Location: India